While there are many things we do to mitigate the risk of shipping fresh food around the country, there are unfortunately some things outside of our control like the weather and transit delays once the package is in the hands of the carriers. As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.
We are unable to guarantee time of delivery, as this is all subject to the postal carrier. If you are placing an order for a time-sensitive event, we recommend placing your order early and schedule it to arrive early. A number of our products can be frozen upon arrival to preserve freshness. In some instances due to weather or other uncontrollable events, we may have your product arrive earlier than requested to ensure that it arrives in good condition.
Maui Bread Company is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
Customers are responsible for checking all order and shipping information are correct before submitting an order as well as in their order confirmation email. Please review the order carefully before placing. Delivery address may not be changed once your order is placed. If you need to modify the delivery address once your order is placed, you may be able to do so by contacting the carrier. Maui Bread Company is not responsible for delays in transit caused by address modification.
There are no returns or cancellations allowed on any orders that have shipped.
All items are final sale. If an item arrives damaged or spoiled, our Customer Support team will work with you to determine an appropriate solution. Please reach out to our team within 3 days of delivery at firstname.lastname@example.org to resolve the issue.